Julie Walters champions technology adoption and women in IT at NRI North America

Julie Walters, a senior engagement manager at NRI North America in Findlay, Ohio, has built nearly three decades of IT leadership around project management, change adoption, and mentoring women in technology. Her profile highlights how structured processes and two-way mentorship can help organizations and employees adapt to change.

Why it matters: - Julie Walters’ work sits at the intersection of technology rollout and employee adoption, where many projects succeed or fail. - Her leadership shows how change management can help organizations get more value from software, infrastructure, and Microsoft tools. - Walters also uses her platform to expand opportunities for women in technology and in her local community.

What happened: - Julie Walters is a Senior Engagement Manager for Project and Adoption Change Management at NRI North America, a role she has held since January 2019. - NRI North America operated as Core BTS until its rebrand in 2025. - Walters is based in Findlay, Ohio. - Her specialties include project management, program management, software release management, and Microsoft adoption and change management. - Her profile highlights nearly three decades in information technology, starting in 1998. - Walters shifted her focus to project and program management in 2014.

The details: - Walters worked for Procter and Gamble, eviCore Healthcare, Software Architects, and Blue Chip Consulting Group. - She built formal release management protocols at two companies. - Those systems added structure and accountability to production environments. - Her experience includes software release management, Microsoft technology adoption, and large-scale infrastructure transitions. - Walters earned a Bachelor of Science in Business Administration from Ohio Northern University. - At Ohio Northern, she created her own concentration in Management Information Systems. - She later completed an MBA in Management Information Systems at Bowling Green State University. - Her certifications include Microsoft Certified Solution Developer, Microsoft Fundamentals Certified, IBM XML Certified, and Microsoft Certified Adoption Change Specialist. - The profile links her background to hybrid infrastructure, application development, and enterprise Microsoft environments. - Walters describes herself as optimistic and solution-driven. - She says her Type A personality and optimistic outlook help her focus on solutions and the positive side of difficult situations. - Her career advice centers on keeping an open door for onboarding and mentoring others. - She encourages young women entering IT consulting to stay positive, open-minded, curious, and willing to learn. - Walters says consulting is cyclical, and many companies have cut project budgets since the COVID-19 pandemic. - Her main challenge is showing clients the value of the work so they renew contracts. - Work-life balance and mentorship are the values she emphasizes most. - Walters sees mentoring as a two-way relationship in which both people grow. - At NRI North America, she serves as DE&I Task Force Lead and facilitates the EmpowHER employee resource group for women in technology.

Between the lines: - Walters’ career path suggests that technical credibility matters most when paired with process discipline and people skills. - Her emphasis on optimism and structure reflects a management style built to reduce friction during change. - Her community leadership extends her workplace focus on inclusion into broader service for women and girls. - The profile frames mentorship as both a retention tool and a leadership philosophy, not just a side activity.

What's next: - Walters will likely continue leading adoption and change efforts as organizations keep modernizing systems and workflows. - Her ongoing role in DE&I and women-in-technology programming suggests continued influence inside and outside NRI North America. - Through her Influential Women profile, Walters can reach a wider audience with her story and perspective.

The bottom line: - Julie Walters has built a career on making technology change workable for people, while using leadership roles to open doors for other women in IT.